The science of shopping starts here...

Welcome to the science lab. Inventory visibility and control has always been key in retail, but now it’s critical. At Manhattan Associates, our retail experts put the science into Order Management, helping the world’s biggest retailers to get the best supply chains.

Take a look around to find out more about how a more scientific approach to Order Management could deliver exponential growth to your business too. It’s not rocket science, it is the science of shopping.

Expert Insight

The top 3 reasons to improve inventory availability
Read our eBook on formulating a new approach to order management

Share this

  
The science behind inventory availability
Read our paper on moving beyond inventory visibility to availability

Share this

  
The formula for multichannel inventory success
Download our infographic to see how

Share this

  
The science behind the store

You’d be forgiven for thinking that bricks and mortar retailers are the underdogs in today’s omni-channel world. They’re burdened with all the overheads of running a physical network of stores and a set of disparate systems and processes built up over years of incremental change.

But having a real-world presence can make all the difference to the customer experience, because even in today’s online world, many people still prefer to deal with organisations face-to-face. It’s something that online retailers are starting to realise, with many trying to replicate this physical distribution network by delivering to local stores or installing lockers in popular public locations. So it’s essential that your store network is fulfilling its potential.

Over the next few months we’ll share expert insights into this area, so come back to see more.

The science behind the customer experience

Becoming an omni-channel business demands a huge transformation for retailers, and store associates are at the heart of the change.

They need to be experts in digital selling, able to see and sell across channels. A product is out of stock? Alternative options must be easily available or you’ll lose the sale to an online competitor. If the store is part of the distribution network, associates will need to become efficient at fulfilment too. Are your associates empowered to deliver the experience your customers expect?

Over the next few months we’ll share expert insights into this area, so come back to see more.

Available to Commerce: Where omnichannel success begins for order management

Share this

  
Q&A with Brian Kinsella on personalisation and order management

Share this

  
Q&A with Scott Fenwick on Omni-Channel Fulfilment

Share this

  

Inventory Availability

The top 3 reasons to improve inventory availability

Share this

  
It’s not rocket science,
it’s the science of shopping

Share this

  
The formula for multichannel inventory success

Share this

  

Store Network

The science behind the store

You’d be forgiven for thinking that bricks and mortar retailers are the underdogs in today’s omni-channel world. They’re burdened with all the overheads of running a physical network of stores and a set of disparate systems and processes built up over years of incremental change.

But having a real-world presence can make all the difference to the customer experience, because even in today’s online world, many people still prefer to deal with organisations face-to-face. It’s something that online retailers are starting to realise, with many trying to replicate this physical distribution network by delivering to local stores or installing lockers in popular public locations. So it’s essential that your store network is fulfilling its potential.

Over the next few months we’ll share expert insights into this area, so come back to see more.

Customer Experience

The science behind the customer experience

Becoming an omni-channel business demands a huge transformation for retailers, and store associates are at the heart of the change.

They need to be experts in digital selling, able to see and sell across channels. A product is out of stock? Alternative options must be easily available or you’ll lose the sale to an online competitor. If the store is part of the distribution network, associates will need to become efficient at fulfilment too. Are your associates empowered to deliver the experience your customers expect?

Over the next few months we’ll share expert insights into this area, so come back to see more.

Other

Available to Commerce: Where omnichannel success begins for order management

Share this

  
Q&A with Brian Kinsella on personalisation and order management

Share this

  
Q&A with Scott Fenwick on Omni-Channel Fulfilment

Share this

  

Recent Articles

  • See the science behind a successful shopping experience

    Watch our animation

    Share this

      
  • Mothercare Opts for Manhattan Supply Chain Commerce Solutions to Support Global Multi-Channel Programme

    Share this

      
  • We’re leading the pack

    Manhattan Associates' Order Management suite has been rated a leader in The Forrester Wave™ Omni-channel Order Management Q3 2014

    Share this

      
  • Paul Smith opts for Manhattan Associates technology

    Share this

      
  • It’s not rocket science, it’s the science of shopping...

    Share this

      
  • Personalisation and order management

    Memorable customer experiences may be completed face-to-face, but they're built behind the scenes

    Share this

      
  • I can see clearly now...

    Why inventory visibility is so key

    Share this

      
  • Top tips for managing returns

    Share this

      
  • Look But Can’t Touch? Turning Supply Chain Visibility into Customer Availability

    Share this

      
  • How can I improve the returns process?

    Share this

      

About Us

Manhattan Associates makes commerce-ready supply chains that bring all points of commerce together so you’re ready to sell and ready to execute. Across the store, through your network or from your fulfilment centre, we design, build and deliver market-leading solutions that support both top-line growth and bottom-line profitability. By converging front-end sales with back-end supply chain execution, our software, platform technology and unmatched experience help our customers get commerce ready—and ready to reap the rewards of the omni-channel marketplace. For more information, please visit www.manh.co.uk.



Contact Us

Data Protection

By entering your email address above you agree to receive communications from Manhattan Associates. You may remove your consent at any time.